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How tat4d Handles Your Personal Information

Your account data belongs to you. This page explains exactly what we collect when you register, deposit via DANA, OVO, or GoPay, and use the lobby — and what we do with it. Access depends on local law and eligible regions.

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tat4d How tat4d Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account Security

Your account is protected with SSL encryption and OTP verification on login. We flag unusual session activity automatically and can lock access at your request pending review.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Data Retention

Transaction records tied to DANA, OVO, and GoPay deposits are retained for financial compliance purposes. Non-essential session data is cleared on a rolling schedule.

Requesting Changes

You can request access to the personal data we hold, ask for corrections, or request deletion where local law permits. Contact our support team with your account details to start the process.

PRIVACY CONTACT

Reach Us About Your Data

Team online

Email Support

Send data access or deletion requests directly to our support email. We aim to acknowledge your request and confirm next steps within a reasonable timeframe.

Live Chat

Open the live chat window from your account dashboard to speak with our Indonesia support team about any privacy concern or account data question.

Account Settings

Some data preferences — like marketing communications — can be adjusted directly inside your account settings without needing to contact support.

Common Questions About Your Privacy

We collect your name, contact details, and the e-wallet identifier you use — DANA, OVO, or GoPay. We also log device and session data to secure your account against unauthorised access.

We do not sell your personal information. Data may be shared with payment processors to complete your DANA, OVO, or GoPay transactions, and with service providers who help us operate the platform under strict confidentiality terms.

Transaction records are retained as long as financial compliance requires. Account registration data is held while your account is active. Session logs are cleared on a rolling basis and are not kept indefinitely.

Yes. Contact our support team via live chat or email with your account details. We will confirm what data we hold and provide it in a readable format where local law permits this right.

Send a deletion request through live chat or support email. We will process it in line with applicable local law. Some transaction records may need to be retained for compliance even after account closure.

No. We record transaction references and amounts to reconcile your balance, but we never store your wallet PIN or full credentials. Payment authentication happens within your own wallet app.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.